Shipping Policy
Last updated: [insert date]
At Noma Activewear, we aim to deliver your order as quickly and smoothly as possible. This Shipping Policy explains how and when your items will arrive.
1. Processing Times
-
All orders are processed within 1–3 business days after payment confirmation.
-
Orders are not processed, shipped or delivered on weekends or UK public holidays.
-
You will receive an email confirmation with tracking details once your order has been dispatched.
2. Delivery Options & Estimated Times
We currently ship to the United Kingdom and selected international destinations.
-
UK Standard Delivery: 5–10 business days
-
UK Express Delivery (if available): 2–4 business days
-
International Delivery: 7–15 business days (varies by country)
Delivery times are estimates and may vary due to factors outside our control (customs delays, courier issues, etc.).
3. Shipping Costs
-
Shipping costs are calculated at checkout and depend on the destination and shipping method selected.
-
Free UK delivery is available on orders over £50.
4. Tracking Your Order
-
All orders are shipped with tracking information.
-
Once dispatched, you will receive an email with a tracking link so you can follow your delivery.
5. Customs, Duties & Taxes (International Orders)
-
For international orders outside the UK, additional customs duties, import taxes or fees may apply.
-
These charges are the responsibility of the customer and are not included in the product or shipping cost.
6. Delays & Lost Parcels
-
We are not responsible for delays caused by courier services, customs, or events beyond our control.
-
If your order is significantly delayed or lost, please contact us at [insert email] and we will assist you.
7. Contact Us
For any questions about shipping or your order status, please contact our customer care team:
📩 [insert contact email]
📍 Noma Activewear – [insert business address]